Privacy Policy

When using our services, we process the personal data of our clients (“you”, “your”, or the “Client”). This Privacy Policy (the “Policy”) provides you with information on how your data is processed.

In this Privacy Policy, you will find information regarding the following:

• Who is the controller of your personal data and how to contact them

• What information we collect about you and how we obtain it

• How we use your personal data

• How we store personal data and how it is secured

• With whom we share your personal data

• Whether we transfer your data to third countries or international organizations

• What your rights are and how you can exercise them

1. Who is the controller of your personal data and how to contact them?

The controller of personal data is Nemasus - FZCO, operating under the trade name Clickfunded, with its registered office at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates (hereinafter referred to as “we”, “our”, “our Company” or the “Controller”).

You may contact Nemasus - FZCO at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates, or by email at support@clickfunded.com for any questions regarding the processing of your personal data and the exercise of your rights.

2. What information do we collect about you and how do we obtain it?

This section provides general information about the personal data we collect and how we collect it. Detailed information on the purposes of processing is provided in Section 3 of this Policy. Any information that can directly or indirectly identify you, or relates to you, is considered personal data.

We obtain most of the data directly from you when you use our services. This includes:

Data you provide to us directly, particularly when you register on the website, fill in your user account, order services, participate in our events and projects, or communicate with us via customer support or social media. This includes identification and contact data such as name, surname, phone number, email address, postal address, date of birth, username and password, as well as business identification or tax number if you are an entrepreneur; payment data such as banking details; and other data such as records of communications or complaint-related information.

Data collected automatically, including device data (IP address, device type, operating system, browser, connection provider), website usage data (date, time, duration, country of access, browsing history), and service usage data (login/logout information, account settings, simulated capital value, account currency, trading strategy).

Data obtained from third parties, such as trading platform providers you use and social media platforms if you link your accounts. This includes simulated transaction data (instrument type, opening/closing time, investment amount, profits/losses) and social media data (username, profile picture, associated email).

For more details on how third parties process your data, please refer to their respective privacy policies.

3. How do we use your personal data?

Registration and user account
To use our services, you must register and create an account.
Personal data: identification and contact data; account settings data.
Legal basis: performance of a contract.

Provision of services and contractual obligations
To provide access to tools, platforms, support, and simulated trading.
Personal data: identification, contact, payment, service usage, simulated transactions, and social media data.
Legal basis: performance of a contract or legitimate interest.

Marketing communications
We may send marketing communications to current or former clients. Each communication includes an unsubscribe option.
Legal basis: legitimate interest or consent.

Customer support and communication
When you contact support, we process your data.
Legal basis: legitimate interest.

Service improvement
We process data to improve and secure our services.
Legal basis: legitimate interest.

Statistical analysis
We analyze user behavior to understand usage and improve services.
Legal basis: legitimate interest.

4. How do we store personal data and how is it secured?

Personal data is stored in encrypted databases on secure systems. We implement appropriate technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction.

5. Data retention period

Personal data is processed only as long as necessary for the purposes described above or as required by law.

• Contract-related data: up to 10 years after the end of the contract

• Marketing communications: up to 5 years or until you opt out

• Service improvement: up to 6 months

• Legal obligations: as required by law (e.g., tax obligations up to 10 years)

• Consent-based processing: for the duration specified in your consent

After these periods, data is deleted or anonymized.

We may share your data with:

• Trading platform providers

• Service providers (hosting, cloud services, payment providers, IT services, marketing agencies, consultants, etc.)

We may also transfer data where required by law or with your consent. All recipients are contractually bound to protect your data.

Some third parties process data as independent controllers, in which case their own privacy policies apply.

7. Your rights

You may exercise your rights by contacting support@clickfunded.com.

You have the following rights:

Right of access
Request confirmation and a copy of your personal data.

Right to rectification
Request correction of inaccurate data.

Right to erasure (“Right to be forgotten”)
Request deletion under certain conditions.

Right to restriction of processing
Request limited processing under certain conditions.

Right to data portability
Receive your data in a structured, machine-readable format.

Right to object
Object to processing based on legitimate interest or marketing.

Right to withdraw consent
Withdraw consent at any time.

Right not to be subject to automated decisions
Not be subject to decisions based solely on automated processing.

Right to lodge a complaint
File a complaint with a competent supervisory authority.

8. Final provisions

We may update this Privacy Policy when necessary. The current version will always be available on our website.